Official product support

Set up your printer. Start shipping faster.

Find the right driver, watch a step-by-step setup video, or download your manual—everything you need for your PrintHubX thermal label printer.

Find my printer →▶ Watch setup videos

What do you need help with?

Skip the searching. Choose a task and get the correct resource for your printer model.

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Download a driver

Windows, macOS, ARM and Bluetooth drivers organized by model.

Choose your model →
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Watch setup videos

Clear video walkthroughs for installation, connection and first print.

View video guides →
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Manuals & troubleshooting

User manuals, test labels and quick answers for common printing issues.

Browse resources →

Select your printer model

Your model number is printed on the label on the bottom or back of the printer.

From box to first label in minutes.

A simple three-step path designed for first-time users.

STEP 01

Connect your printer

Load your labels, connect power, then choose USB or Bluetooth.

STEP 02

Install the right driver

Select your model above and download the driver for your system.

STEP 03

Calibrate and print

Follow the setup video, calibrate the paper and print a test label.

Still need help?Tell us your printer model, computer or phone type, and what you see.
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